Our Commitment to Privacy

At Protagonist Group (“PG”), we are strongly committed to protecting the privacy of visitors to ProtagonistGroup.com (the “Site”). You can navigate the majority of the Site without giving us any personal information which identifies you. However, sometimes we need additional information about you in order to provide you with information or services you want to receive from us. Also, this Site may provide a variety of interactive features which provides you with a public forum through which you can provide information about yourself to PG and others.

In this digital world, privacy is important to PG and should be important to you. PG believes in transparency and we provide this notice so that you can understand our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

PG collects two basic types of information:

Personally identifiable information: This is information that personally identifies one individual from another (e.g., names, email addresses and other contact information). This information is voluntarily provided to us by our Site visitors and is used by us for the purpose of responding to user submissions and fulfilling requests for further information about our services.

Aggregate user and tracking information: This information gives us insights on how our Site visitors use our Site. This data is anonymous and does not contain any personally identifiable information. We use this information to ensure that our Site, emails and marketing efforts continue to appeal to our Site visitors and clients.

Information you voluntarily provide to PG

PG only collects personally identifiable information that you voluntarily provide, for example, when you sign up for a newsletter, set up a voluntary user profile to post comments or content our Site. Examples of such personally identifiable information that you provide to us may include, among other information, your name, physical address and email address.

Other information PG collects

When you visit this Site, we may automatically collect some information about your visit using cookies, log analysis software and other aggregate tracking technologies.

If you wish, you may set your browser to refuse cookies. However, by refusing to accept a cookie, you may not be able to access some pages or use some of the features or functions of the Site. Some PG cookie files remain on your computer’s hard drive unless and until you manually delete the file. PG cookie files do not contain personally identifiable information.

The Way We Use Information

We store the information you provide about yourself in a secure database in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the database unless you request that it be removed. The information you provide us about yourself will be shared with PG employees and service providers to the extent necessary to accommodate your request.

For example, if you provide your name, mailing address, telephone and email address and request more information about PG services, this information will be shared with appropriate PG personnel to fulfill your request. This information will not be shared with any outside third parties without your consent.

We use non-identifying and aggregate information about the use of our Site to improve the navigation, content, and design of our Site. This information may include, for example, the most and least requested pages, analyzing traffic regarding specific features, and the number of users from the U.S. and other countries, among other things.

Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes. PG will not sell or distribute personally identifiable information collected from you outside of PG without your consent (subject to the limited exceptions stated in this policy).

Surveys or Voting

From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.


PG may preserve and has the right to disclose any information about you or your use of the Site without your prior permission if PG has a good faith belief that such action is necessary to: (a) protect and defend the rights, property or safety of PG or its clients or their respective partners, employees, affiliates, other users of the Site, or the public; (b) enforce the Terms of Use for the Site; or (c) respond to claims related to your use of the Site. We may also disclose information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request or in the event of a sale or potential sale of PG or one of its business units.

Interactive Areas

The Site may provide interactive areas, such as commenting, chat rooms, forums and message boards available to its users. You are not required to provide any personal information when using these areas but you may choose to do so. We strongly recommend that you DO NOT use your personal information as your user name and DO NOT post any personally-identifiable information on line, since such information will be publicly available. We cannot ensure the security of any information you choose to make public in a comment, chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.

Our Commitment To Data Security

PG understands that the safety of your personal information is extremely important to you. Accordingly, PG uses reasonable technological, physical and other measures to keep your information protected from unauthorized access. Due to the nature of the Internet and related technology, we cannot guarantee the security of your personal information and PG expressly disclaims any such obligation.

Our Commitment To Children’s Privacy

PG understands the need to protect the privacy of children. The Site is not intended for use by individuals under 13 years of age. PG does not knowingly collect or maintain personal information from children under the age of 13 at our Site. In the event that we learn that a child under the age of 13 is utilizing any of the interactive features on our Site, we will terminate the account.

How You Can Access Or Correct Your Information

You may update or remove the information you provided to us by contacting us – see “How to Contact Us” below. To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business. Information stored as part of this backup process will be deleted in due course on a regular schedule.

Links To Other Websites

Our Site contains links to other websites. PG is not responsible for any websites that it does not own or operate. You should carefully review the privacy policies and practices of other websites that you link to from the Site, as we cannot control or be responsible for their privacy practices.

International Users

The Site is hosted from the United States. Users located outside of the United States consent to the transfer of their data to the United States for processing and use in accordance with this privacy policy.

Notification Of Changes

As we provide more services and/or functionality on our Site and as privacy laws and regulations evolve, it may be necessary to revise or update our Privacy Policy. We will put an “Updated” date of the Privacy Policy on the bottom of this page so that you will be able to check regarding changes which may be of particular relevance to you.

Accessing and updating your information; Opting out

Visitors who would like to correct, update or delete any personally identifiable information may contact us with a request to do so through our Contact page.

Similarly, PG Site users or members who wish to subscribe or unsubscribe to our marketing and informational communications can do so by using the subscription form at the footer of the Site’s pages or can unsubscribe by clicking on the “Unsubscribe” link at the bottom of our newsletter emails.

We may take a reasonable period of time to respond to any request to update or modify any information, or to opt out of or unsubscribe from any communications. If you request the deletion or modification of your personal information maintained by us, such information may be retained for a period of time in our backup systems as a precaution against system failures. Some information may be retained for longer periods as required by law, contract or auditing requirements.

How To Contact Us

If you ever have any questions about this Privacy Policy, please contact us through our Contact page.

This privacy policy was last updated on May 3, 2013.